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Customer Support

How can we help you today?

For feature requests, bug reports, or account questions, get in touch with us directly.

Email Support

Frequently Asked Questions (FAQ)

How do I back up my data?
My Salon supports automatic cloud backups. Simply sign in using your Google or Apple account under settings. Once connected, all your customer logs, invoices, and uploaded photos will sync in real-time across your authenticated devices.
Can I use the app offline?
Yes! My Salon functions perfectly offline. Any invoice created or customer details updated while offline are saved to local database cache. Once you regain internet connectivity, changes are automatically synced to the cloud database.
How do I attach photos to invoices?
When saving a new invoice, you will be prompted to optionally capture a photo using your camera or choose an existing product photo from your photo library. You can also upload photos directly by viewing a customer profile and clicking on the target invoice record.
How do I delete my data or account?
If you wish to delete specific invoices or customer profiles, you can tap on the respective record and select the delete option. To permanently erase your entire account and all associated data, you can contact us at thai.maiba1984@gmail.com.